Shipping policy

All orders are shipped from our New Zealand warehouse.

At this time, we ship within New Zealand only.

Shipping to Australia is coming very soon — stay tuned for updates.


Dispatch Timeframes

Orders are typically dispatched same day or the next business day (Monday to Friday, excluding public holidays).

Please note:

  • Dispatch timeframes may be extended during sales, promotions, or peak periods

  • Pre-order items will have a clearly stated dispatch date on the product page


Shipping Costs & Delivery Timeframes

Shipping costs are calculated at checkout.

New Zealand Shipping

  • $7 NZ Post (Courier Post)

  • Estimated delivery: Next business day after dispatch

  • Rural deliveries may take an additional 2–3 business days

Delivery timeframes are estimates only and may vary due to courier delays or circumstances outside our control.


Shipping Protection

We offer optional shipping protection at checkout.

If selected, shipping protection provides coverage in the event your parcel is lost, damaged, or stolen during transit.


Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details, where available.

Please allow up to 24 hours for tracking information to update.


Contact Us

If you have any questions about shipping or your order, please contact us at:
📧 hello@bumpathleisure.com