Frequently Asked Questions

• What is your return policy?

  We accept returns within 30 days of purchase for a full refund.

• How long does shipping take?

  Once your pre-order has arrived and been dispatched, standard NZ shipping usually takes 2-5 business days.

  Please allow a little extra time for rural addresses.

  You'll receive tracking via email as soon as your order ships.

• Do you ship internationally?

  We're currently shipping within New Zealand only for our first launch. We hope to offer international shipping in the near future.

• How can I track my order?

  You will receive a tracking number and link via email once your order ships.